Tea Club FAQ

Here are the most common questions about our Tea Club subscriptions.

How do I join FONG’s Tea Club?

Simply choose the subscription plan that suits you, fill out your details, and complete the payment. We’ll deliver a curated selection of Pu Erh or Oolong tea to your doorstep every month.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Once canceled, you will not be charged for future months.

Do you offer international shipping?

Yes, we offer shipping to most regions worldwide. After placing your order, you can check shipping details on this page: Shipping Information. If your region is not listed, please feel free to contact us, and we’ll assist you with the shipping options.

What teas will I receive with my subscription?

Each month, we send a carefully selected variety of Pu Erh or Oolong teas. The selection will vary each month, so you can explore a range of unique flavors and profiles.

Can I modify my subscription plan?

Yes, you can modify your subscription plan. However, you will need to cancel your current subscription and then reselect the subscription plan you prefer. Please note that at the moment, the delivery frequency is fixed to monthly shipments.

How do you ensure the quality and freshness of the teas?

We only select high-quality Pu Erh and Oolong teas, which are handpicked and sourced from trusted tea regions. Our teas are packed and shipped at the peak of freshness to ensure an exceptional experience every time.

How do I choose the right subscription plan for me?

Select the plan that best suits your tea preferences and budget. If you’re unsure, feel free to contact us, and we’ll be happy to assist you in choosing the perfect option.

Is there a trial period for the subscription service?

Currently, we don’t offer a trial period, but our flexible subscription plans allow you to cancel or modify your plan at any time.

When will my subscription be shipped?

All subscriptions are shipped the following month. For example, if you subscribe on July 15th, your tea will be shipped by August 5th. Every month’s shipment is scheduled for delivery in the first few days of the next month to ensure freshness and timely arrival.

Join the Tea Club today and enjoy our curated selections!